Wellspring Case Management

Plymouth, MI

Meet our highly trained, trustworthy team

We take pride in fostering a culture of empathy, recognizing that genuine care is the foundation of effective case management. It’s not just about managing paperwork or scheduling appointments; it’s about being there for our clients and offering a supportive hand and a compassionate ear, every step of the way.

Our Case Management team is comprised of over 25 highly trained, trustworthy professionals specializing in Nursing, Speech-Language Pathology, Respiratory Therapy, Social Work, Occupational Therapy and Health and Wellness.

Join Our Team

Paula Nault

RN, CCM

PMN Consulting Founder

Paula has over 40 years of experience in nursing, including Director of Case Management/Manager Sub-Acute Unit; Assistant Director of Nursing in a skilled nursing facility; Case Manager in a traumatic brain injury facility, and Registered Nurse in the emergency room, intensive care unit, orthopedic care, medical/surgical, and acute rehabilitation. Paula opened PMN Consulting in 2000 to specialize in case management services for adults and children with catastrophic injuries resulting from motor vehicle accidents.
Joyce Mauk, Founder of Michigan-based Wellspring Case Management agency.

Joyce Mauk

BA, BSN, RN, CNLCP

Wellspring CM Founder

In 2003, after almost 10 years as a nurse at two major hospital systems, Joyce began her career as a Case Manager for individuals who had been involved in automobile or motorcycle accidents.  Her passion for providing excellent care and love for people, quickly led to a growing case management business. In 2005, Wellspring Case Management was born.
Will Owen, CEO and Owner of Wellspring, a care management company in Michigan.

Will Owen

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CEO and Owner

Will joined Wellspring in 2023 as the new owner and acting chief executive officer. He brings 15 years of leadership experience in the human services industry and has a passion to impact the lives of others. A dedicated servant leader, Will leverages his business background and passion on making a social impact to drive his daily behavior. Will leads the strategic direction of Wellspring and supports the team in their continued efforts to provide world class service and support to Wellspring’s clients.

Sadie Norton

Email Sadie

Chief Operations Officer

Sadie has been a paralegal working exclusively for Auto No-Fault for the last 18 years. She enjoys helping others understand the No-Fault world as well as speaking with attorneys in the field to navigate changes as they come about. Sadie assists with the day to day running of the office as well as marketing opportunities and referrals.
Wellspring Case Management logo

Linda

BSN, BS

Office Staff

Linda has worked at Wellspring Case Management since September 2012 and has performed various tasks in the office over the years. Presently she is responsible for the final proofing and review of all case management reports and invoices submitted to insurance. She is also responsible for providing medical records as requested. Linda has a BS in Biochemistry and in Nursing and worked as a RN for over 10 years with experience in home care and acute care. 
Wellspring Case Management logo

Jodi

MSW

Office Staff
Jodi has worked with Wellspring Case Management since 2007. She also has experience as a Social Work Case Manager for Hospice. She enjoys spending time with her family and friends, scrapbooking, and reading.
Amy, a Licensed Social Worker for Wellspring Case Management and a Certified Case Manager.

Amy

LMSW, CCM, Intake Team

Case Manager

Amy has been a Licensed Social Worker for 27 years. She started her career working in hospitals and inpatient rehabilitation centers as a medical social worker, and then spent many years working for a domestic and international adoption agency.
Amy, a Case Manager for Wellspring, who acts as a medical advocate.

Amy

M.A., CCC-SLP

Case Manager

Amy is a Speech-Language Pathologist with over 27 years experience. She has worked in the acute care hospital setting, inpatient rehabilitation units, and subacute rehabilitation facilities. Amy is knowledgeable about the medical setting and has a special interest in traumatic brain injury. Outside of work, she enjoys spending time with her family and dogs.

Andrea

RN

Case Manager

Andrea has been a Registered Nurse since 2013 working at Ascension and Beaumont (Corewell) hospitals in the areas of neurology, medical/surgical, urology, occupational health and internal medicine.  Prior to becoming a nurse, she had various roles in health promotion for 10 years with Dow in Midland, MI. She is a lifelong learner and is dedicated to helping individuals improve their health, manage chronic medical conditions and navigate their medical care.

Beth

LMSW

Case Manager

Beth has 28 years of experience as a Medical Social Worker. During her career, she has worked as a Guardianship Coordinator and a Medical Social Worker/Discharge Planner in various subacute & acute facilities.  Over the past 11 years, she has worked as a Medical Social Worker at an Inpatient Rehabilitation Unit.  Beth earned a Bachelor of Science Degree from Western Michigan University and a Master’s Degree in Social Work from Wayne State University. Her specialty is working with the geriatric population.

Chris, a Case Manager for Wellspring, who coordinates care following major events, such as a car accident injury.

Chris

MS, CCC-SLP, Mentor

Case Manager

Chris has worked for 17 years as an acute care and rehabilitation Speech Pathologist in a hospital setting.  She has several years of experience working with patients in the ICU and rehabilitation unit with a special interest in traumatic brain injury and coordinating care following catastrophic, life changing events.

Christina, who specializes in Medical Care Management for Wellspring.

Christina

CCM, OTR/L

Case Manager

Christina has 20+ years of experience working as a Senior Occupational Therapist, Licensed Driver Rehabilitation Instructor and a Medical Case Manager. She is certified in the RT300 e-stim bike, Bioness H200 e-stim hand device and the Saebo Flex technology for brain injury treatment of paralysis and spasticity. She spent 17 years in the clinic specializing in Neuro rehabilitation specifically spinal cord injury and brain injury out patient treatment as an OT. She specializes in home modification management as well. She has lived on three continents. In her spare time she enjoys traveling and spending time on the water boating. Her favorite activities include skiing, yoga, golf and paddle boarding.

Fran, a Registered Nurse and Clinical Case Manager for Wellspring.

Fran

RN, CCM

Case Manager

Fran graduated in Australia as an RN in1990 and specialized in E.R & I.C.U.  She worked in Cardiology & Pulmonary Transplant I.C.U, Neurosurgical, Burns & Trauma I.C.U.  She has a variety of health care experience having also worked as a Director of Clinical Services in home health care.  Fran has worked with Wellspring Case Management since 2018.

Heidi, a Case Manager for Wellspring, a care management company in Michigan.

Heidi

LMSW

Case Manager

Heidi has worked with Wellspring since 2018. Prior to case management, Heidi worked with children and families in the field of adoption.

Inger, a Registered Nurse and Case Manager for Wellspring.

Inger

RN, BSN

Case Manager

Inger has been a Nurse for 34 years, many of those years spent working in pediatrics. She enjoys working as a case manager because it gives her a chance to get to know the clients. She enjoys the challenge of assisting clients in regaining their lives after having been through a traumatic experience. Being a case manager allows her to use her nursing skills and often forces her to use creativity to best meet the needs of each individual client.

Jill, a Licensed Medical Social Worker and Case Manager who has worked in home care.

Jill

LMSW, CCM, Mentor, Intake

Case Manager

Jill has been a Licensed Medical Social Worker for 29 years. She has worked in hospital settings, inpatient rehabilitation and home care. She is knowledgeable with medical care and resources as well as traumatic brain injury.

Julia

RN, BSN

Case Manager

Julia graduated with a BSN from St. Mary’s College, Notre Dame IN in 1988.  She has over 35 years of nursing experience.  She is a mother to six children.  She has  worked for University of Michigan and Beaumont in NICU and PICU settings.  She has also worked for VNA and in home care. Her background is all pediatrics. She has been working in case management for 13 years. Julia enjoys working with children and families.  She enjoys travel, cooking and spending time with her growing family.

Kara

RN

Case Manager

Kara has been a Registered Nurse since 2014 and also has a degree in massage therapy. She has a background in home healthcare working with catastrophic injury patients. Prior to nursing, she has over a decade of experience in customer care, including seven years of administrative management. 

Kayla, a Case Manager who is a Certified Brain Injury Specialist.

Kayla

BSN, CBIS, Intake Team

Case Manager

Kayla has been a Case Manager since 2014. She graduated from Grand Valley State University with a Bachelors Degree  in Exercise Physiology, with a Minor in Wellness and Nutrition. She has previous experience as a wellness specialist and counselor at Borgess Hospital in Kalamazoo, MI.   She and her Husband have three lovely daughters. In her spare time, Kayla enjoys anything active. Her perfect day would include; a long hike, a bit of rock climbing, and of course, dark chocolate.

Kellie, a Case Manager and Occupational Therapist for Wellspring.

Kellie

OTR, Intake Team

Case Manager

Kellie has been an Occupational Therapist for over 25 years. She has experience in a variety of practice settings including community mental health, skilled nursing facility, outpatient rehabilitation, and home health.

Kirk

BBA, RN, CCM, CNLCP

Case Manager, Life Care Planner

Kirk began his career in commercial equipment financing and B2B sales. In 2001, he returned to college, driven by a passion for helping people achieve their highest quality of life. Since becoming an RN in 2003, Kirk has gained extensive experience in critical care step down, med/surg, orthopedic post-surgery care, dialysis, psychiatric nursing, acute substance detox, and home care. Kirk is a certified case manager (2008) and a certified nurse life care planner (2011). His expertise covers a wide range of areas, including spinal cord injury, traumatic brain injury, amputations, cerebral palsy, burns, lead poisoning, organ failure, adverse immunization reactions, loss of caregiver, and complex Medicare/Medicaid case management. Kirk is dedicated to providing compassionate and comprehensive care to help his clients navigate their health challenges and improve their quality of life. 

Leigh, a Case Manager for Wellspring with 30+ years of experience as a Registered Nurse.

Leigh

BSN, RN, CCM

Case Manager

Leigh has 30+ years of experience as a Registered Nurse. During her career, she worked 20+ years specializing in Neurosurgical, Spinal, Burn, Cardiac, Pulmonary Transplant, & Trauma Burn I.C.U’s & ER.  Over the past 10+ years she had a variety of health care experiences in certification and specialization in Apheresis, Health Insurance Utilization Management, and Case Management. She joined Wellspring Case Management in 2019 and enjoys caring for her clients. 

Lisa, a Case Manager for Wellspring who is knowledgable about the geriatric population and seniors' home care services.

Lisa

LMSW

Case Manager

Lisa has 25+ years of experience working as an Occupational Therapist throughout West Michigan and in many different settings such as skilled nursing and assisted living facilities, inpatient rehab, outpatient rehab, and home healthcare. She has worked extensively with the geriatric population, specifically with the frail elderly in a PACE program. Lisa is a caregiver at heart and is passionate about helping others. In her free time she enjoys precious time with her family, running and biking, hiking in the woods or walking along the shores of Lake Michigan, reading, and playing with Beau, her English Springer Spaniel.

Lucie

BA, BSN, RN

Case Manager

Prior to transitioning to case management in 2016, Lucie gained clinical nursing experience in areas including medical/surgical, substance misuse, and pediatric physical medicine and rehabilitation. She especially enjoys working with pediatric clients. Lucie enjoys constantly learning and strives to further her education to best assist with clients’ needs. Aside from nursing, she loves spending time with family, crafting, and being outdoors.

Lisa, a Case Manager for Wellspring who is knowledgable about the geriatric population and seniors' home care services.

Mary Jo

RN, BSN

Case Manager

Mary Jo transitioned from an automotive engineering career to nursing after realizing her desire to care for people rather than cars. Mary Jo has 14 years of experience in nursing having started her nursing career at Karmanos Cancer Center in allogenic bone marrow transplant and then as a cardiac care nurse at multiple locations within Trinity Health- Michigan.
Mary Jo is married and the proud mother of 4 adult children, and 3 grandchildren.

Michele

RN, BSN, CCM

Case Manager

Michele has been a nurse for 26 years.  She was a nurse case manager in the hospital setting for 17 years covering trauma patients.  She has one daughter and enjoys being active.  Her hobbies include playing volleyball, hiking, kayaking and travel.

Natalia, who trains patients on Home Hemodialysis and Peritoneal Dialysis.

Natalia

BSN, RN

Case Manager

Natalia has worked in nephrology as a registered nurse for the past 15 years, in various roles. She enjoys training patients and their families on Home Hemodialysis and Peritoneal Dialysis. She also enjoyed working with nurses, advancing education through innovation and use of technology. When not working you will find her with her family and serving in the community. Hobbies include hiking, biking and being in nature.   

Niki, a Case Manager for Wellspring who is knowledgeable about options for home health care.

Niki

RN, BSN, CCM, BBIS, Mentor

Case Manager

Niki has been with Wellspring Case Management since 2009 and has been doing case management since 2002. Niki graduated from Mott Community College (Flint,MI) in 1982 with an Associate Degree in Nursing and in 1988 from Metropolitan State College (Denver, CO) with a Bachelor’s Degree in Nursing. In 2005, she obtained her CCM (Certified Case Manager) and CBIS (Certified Brain Injury Specialist). In 2016, she obtained her certification for Legal Nurse Consultant. In her career as a nurse, she has worked in NICU, pediatrics, rehabilitation, home health care and a private insurance company. In her spare time, she enjoys traveling, scrapbooking and doing various projects around the house.

Noelle

RN, CCM

Case Manager

Noelle is a Registered Nurse and Certified Case Manager specializing in Behavioral Health and Rehabilitation Nursing. She uses a client-centered approach to support clients in rehabilitation while promoting the highest level of personal independence. Noelle has extensive experience collaborating with rehabilitation teams, including physicians, therapists, employers, and school administrators, supporting families through both minor and catastrophic accidents. Noelle has over 20 years of experience working within the Michigan Auto No-Fault Insurance industry.

Pam

RRT, Intake Team, Mentor

Case Manager

Pam is a Registered Respiratory Therapist with 10 years clinical supervisor experience. Pam was a clinical supervisor for a DME company for eleven years. She works on the west side of Michigan. In her free time, she enjoys spending time with her grandchildren. 

Stephanie

MA, CCC-SLP, Intake, Mentor

Case Manager

Stephanie has worked in various medical settings including a hospital-based system for 18 years, including acute care, in-patient rehabilitation, hospital administration, nursing homes, and medical case management for the last 6 years.   She has a special interest in traumatic brain injury and coordinating care to meet the individual needs for clients following a catastrophic event.  In her spare time, she enjoys her 2 teenagers, her four-legged friend, and staying active. 

Terri, a Case Manager for Wellspring who is certified in Patient Advocacy.

Terri

BSN, RN, CCM, Intake Team

Case Manager

Terri has been a nurse for 30 years. She has experience in both pediatric and adult oncology, including being the nurse manager of a large oncology practice. She also has over 10 years experience in hospice and Palliative Care. She is also certified in Patient Advocacy. Terri enjoys scrapbooking and crafting as well as reading and boating.